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WE WORK HARD TO BUILD A NO-NONSENSE, HASSLE-FREE PROCESS TO ENSURE YOU ALWAYS GET OUTSTANDING PRODUCTS AS YOU IMAGINED THEM
CUSTOMIZE YOUR PRODUCT
As much or as little as you want
Efaisto follows up your order and the maker starts crafting your product
RECEIVE YOUR PRODUCT
Try your handmade item for the first time
REVIEW THE MAKER
Happy? Rate your item and help other members make their mind
Any special instructions for the maker? You can leave him a personal message in the free comment section, at the end of the customization process.
"I want my bag to have room for both my iPad Pro and my Leica M3 camera!"
"Please make sure my shirt fits my body shape while leaving room for 2/3 extra kilograms: winter is coming soon!"
The maker will get in touch with you if he has any questions regarding your order.
100% guaranteed satisfaction
Reach out to our Trust Team. Minor mistake: the maker fixes the item or grants you a 30% refund. Major mistake: the maker fixes the item or grants you a 100% refund. In both cases you keep your item. On our side, we make everything to be sure that there is no mistake at all.
Once all is well, do leave a review to reflect how the maker handled your problem. Transparency makes Efaisto’s community stronger.