Confidentiality policy

At Efaisto, we care deeply about privacy. We believe in transparency, and we’re committed to being upfront about our privacy practices, including how we treat your personal information. We know you care about your privacy.This policy explains our privacy practices for

This policy is a part of our Terms of Use. By visiting the Site or using the Apps, you consent to our collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this policy. This includes any information you choose to provide that is deemed sensitive under applicable law. This policy only applies to Efaisto’s Site, Apps and services. We are not responsible for the content or the privacy policies of any of our members, websites hosted by the Site through our Pattern by Efaisto tool, third-party websites, or apps.

Efaisto’s Terms of Use require all account owners to be at least 18 years of age (or have the permission and supervision of a responsible parent or legal guardian), therefore, this policy does not discuss use of our Site, our Apps, or services by minors.

Export of Data

By using Efaisto, you authorize Efaisto to use your information in the United States, Ireland and any other country where Efaisto operates. Please be aware that the privacy laws and standards in certain countries, including the rights of authorities to access your personal information, may differ from those applying in the country in which you reside. We will only transfer personal data to these countries who are permitted to do so by law and we will take steps to ensure that your personal information continues to enjoy appropriate protections.

Information Collected or Received

To use our platform, you will need to provide us with a valid email address and you may be able to choose a username. Depending on the services you choose, we may collect additional information, for example: information in private channels like Conversations, billing or payment information, a telephone number, and a physical address. Please note that for security and performance reasons, such content may need to be accessed by certain Efaisto personnel from time to time. Your username is publicly displayed and connected to your activity on the Site and the Apps. Other people may see the date you joined; ratings, reviews and related photos for items you purchased or sold; your profile information; items you listed for sale; your shop pages and policies; your favorites, followers and those you follow; sold item listings and the number of items sold; and comments you post in our community spaces. You may connect to the Site or the Apps with an external application, in which case Efaisto may receive information from that other service, as explained below.

We use technologies such as cookies, clear gifs, log files, and flash cookies for several purposes, including to help understand how you interact with our site and services, in order to provide a better experience.

Efaisto may release your personal information to a third party in the following circumstances: to protect, establish, or exercise our legal rights or defend against legal claims; to comply with a subpoena, court order, legal process, or other legal requirement; or when we believe in good faith that such disclosure is necessary to comply with the law, prevent imminent physical harm or financial loss, or investigate, prevent, or take action regarding illegal activities, suspected fraud, threats to our property, or violations of Efaisto's Terms of Use.

Efaisto may engage third party companies and individuals (such as payment processors, research companies, analytics and security providers) to help provide our services. These third parties have limited access to your information only to perform these tasks on our behalf and are obligated to Efaisto not to disclose or use your information for other purposes.

We can only speak for ourselves; this policy does not apply to the practices of third parties that Efaisto does not own or control, or individuals that Efaisto does not employ or manage. If you provide your information to others, different practices may apply to the use or disclosure of the information you provide to them. Efaisto does not control the privacy policies of third parties, including other members. Efaisto is not responsible for the privacy or security practices of Efaisto members or other websites on the Internet, even those linked to or from the Site or Apps. We encourage you to ask questions before you disclose your personal information to others.

Uses and Sharing

We use the information that we gather from you users in a number of ways. For example, if you purchase an item, we’ll share your shipping information; we could use your forum suggestions to improve our services; we use data analytics and work with certain third-party service providers for targeted online and offline marketing; and of course, we use your email address to communicate with you. We also partner with service providers and other third parties that collect, use, promote, and analyze information about Efaisto members and visitors.

Efaisto will not sell or disclose your personal information to third parties without your consent, except as specified in our Privacy Policy. We generally use the information to provide and improve our services and products, for billing and payments, for identification and authentication, for targeted online and offline marketing, to contact members or interested parties, and for general research and aggregate reporting. Efaisto limits access to your personal information by Efaisto personnel to those whom we believe reasonably need that information to provide products or services to you or in order to do their jobs. Please be aware that the privacy laws and standards in certain jurisdictions may differ from those applying in the country in which you reside. As part of the buying and selling process, Efaisto will facilitate the sharing of information between the two members involved in the transaction, such as the other member's email address, shipping address, and payment information. By making a sale or a purchase on the Site or through the Apps you are directing us to share your information in this way. We expect you to respect the privacy of the member whose information you received. As described in Efaisto's Terms of Use, you have a limited license to use that information only for Efaisto  communications or for Efaisto facilitated transactions. Efaisto has not granted you a license to use the information for unsolicited commercial messages or unauthorized transactions. Without express consent from that person, you must not add any Efaisto or members to your email or physical mailing list or misuse any member’s personal information. Remember that you need to comply with all relevant legal rules when you use the Site or the Apps. This includes applicable data protection and privacy laws which govern the ways in which you can use another Efaisto or member’s information.


The security of your personal information is important to us. Your Efaisto account information is protected by a password. It is important that you protect against unauthorized access to your account and information by choosing your password carefully, and keeping your password and computer secure, such as by signing out after using our services.

Efaisto encrypts sensitive information (such as credit card numbers). Efaisto follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once Efaisto receives it.

Data retention

Efaisto will retain your information only for as long as is necessary for the purposes set out in this policy, for as long as your account is active, or as needed to provide you services. If you no longer want Efaisto to use your information to provide you services, you may close your account. Efaisto will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Please note that closing your account may not free up your email address, username, or shop name for reuse on a new account.

You may inform us of any changes or requests regarding your personal data, and in accordance with our obligations under applicable data protection law.

Your rights

If you are an Efaisto member, you can access, correct, change, and delete certain personal information associated with your account by visiting your account settings. If you need further assistance, you can contact us at [email protected]

Privacy Policy Changes

We may update this policy from time to time. If we believe that the changes are important, we’ll definitely let you know. Changes will be effective upon the posting of the changes. You are responsible for reviewing and becoming familiar with any changes. Your use of the Site or App following the changes constitutes your acceptance of the updated policy.

Contact Efaisto

If you have questions or suggestions about personal information you can contact Efaisto’s Support team [email protected]